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MTM Services Partnership

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MTM Services

  • David Lloyd, Founder of MTM Services and Senior Consultant for the National Council
  • Scott Lloyd, President of MTM Services and Senior Consultant for the National Council
  • Randy Love, Chief Information Officer for SPQM™ Data Reporting Services
  • Willa Presmanes, M.Ed., M.A., Medical Necessity/Utilization Management Expert and Co-Author of the DLA-20 (Daily Living Activities) functionality scale
  • Bill Schmelter, Ph.D., Lead Clinical & Collaborative Documentation Consultant for MTM Services and Consultant for the National Council
  • Michael Flora, M.B.A., M.A.Ed., L.P.C.C., L.S.W., Lead Operations Consultant for MTM Services, CEO of the Ben Gordon Center in DeKalb, IL
  • Noel Clark, M.A., MTM Services, LLC Senior Access and Engagement Consultant, CEO of Carlsbad MH Center in Carlsbad, NM
  • David Swann, M.A., L.C.A.S., C.C.S., L.P.C., N.C.C. MTM Services Senior Integrated Healthcare Consultant, CEO of a public Local Management Entity in North Carolina
  • Joy Fruth, M.S.W., Lead Process Change Consultant for MTM Services
  • Katherine Hirsch, M.S.W., L.C.S.W., Collaborative Documentation Consultant
  • John Kern, M.D., Collaborative Documentation and Integrated Healthcare Consultant
  • Annie Juve, M.SW., L.C.S.W., Process Change Consultant for MTM Services and Consultant for the National Council
  • Justin Senechal, Data Analyst for MTM Services


Management Training and Measurement (MTM) Services is a full service consultation firm that specializes in helping Behavioral Health and Substance Abuse Organizations maintain or often enhance the quality of the services they deliver, while effectively addressing the operational challenges that must be overcome to excel in today's integrated delivery environment.  Since 1995, MTM Services has worked with over 600 organizations in 44 US states, Canada and the Netherlands to bring about impactful changes that are sustainable.  MTM Services utilizes a team consultation approach to offer the appropriate customized mix of consultation expertise based specifically on the needs of the client that they are working to assist.